Role Purpose The Corporate Services Administrator plays a pivotal role in supporting administrative, operational and communication functions across the company. This role ensures high‑quality, inclusive and timely support for internal teams, members and external stakeholders. Rostering / Delivery Focus • Provide high‑quality administration and customer support for Programs • Core responsibilities: rostering support, scheduling, participant communication, incident triaging, phone/email enquiries • Additional responsibilities: issuing quotes, booking travel, CRM management • Must follow seamless processes and provide clear handover to the other administrator Key Responsibilities Organisational Administration • Manage central inboxes and phone lines • Provide administrative support across all departments • Support travel bookings, stationery and merchandise • Assist CEO, COO and CFO with diary and meeting management Data, Systems & Reporting • Maintain data integrity across CRM, CMS and project systems • Assist with system migrations • Support payroll and rostering data entry • Ensure correct data entry and linking • Follow all paperwork and process requirements Candidate, Participant & Community Support • Act as first point of contact for candidates, participants and weekend staff • Support onboarding, applications and communications • Coordinate drop‑in sessions, workshops and online events • Ensure accessible and inclusive communication • Process NDIS quotes and progress reporting Rostering & Program Logistics • Manage rostering systems efficiently • Maintain attendance rolls, absentee forms, support worker rosters and WhatsApp groups • Identify engagement issues and escalate • Complete payroll and timesheet reconciliation Technology & Equipment Management • Support onboarding of new staff • Liaise with managers for system access Communications & Engagement • Create accessible templates • Distribute timely updates • Ensure consistent brand tone General • Participate in staff meetings • Maintain confidentiality • Support other team members as required Skills, Knowledge & Attributes • Minimum 2 years’ experience in admin, communications or member support • Excellent organisation and attention to detail • Strong written and verbal communication • Problem‑solving and risk management skills • Experience with CRM, CMS and project management tools • Proactive, flexible and comfortable working remotely • Strong interpersonal skills and inclusive practice • Governance or payroll experience desirable • Knowledge of disability, education or arts sectors advantageous Selection Criteria • Certificate/Diploma in Business Administration (desirable) • Proven administrative expertise • Strong communication skills • Stakeholder engagement and problem‑solving • High attention to detail • Ability to work across time zones • Proficiency with Google Workspace, Microsoft Office, CRM, Asana • Strong team collaboration Person Specification • Highly organised, detail‑focused, calm under pressure • Strong sense of responsibility and follow‑through • Inclusive mindset and commitment to accessibility • Enjoys fast‑paced, service‑oriented environments • Self‑starter who works across departments to “get the job done” Originally posted on Himalayas