As a Spa Therapist, you will provide professional spa treatments and services to our guests, promoting relaxation, rejuvenation, and well-being. Your role involves delivering exceptional spa experiences and ensuring guest satisfaction. Key Job Responsibilities: • Provide a variety of spa treatments and therapies, including massages, facials, and body treatments. • Assess guest needs and preferences to customize spa treatments. • Maintain a clean and organized treatment room, ensuring a tranquil atmosphere. • Promote spa services and upsell additional treatments to guests. • Maintain accurate records of spa treatment bookings and guest information. • Address guest feedback and concerns to enhance guest satisfaction. • Collaborate with the Spa Manager to develop and update spa treatment protocols and menu offerings. • Stay updated on spa and wellness trends and industry best practices. • Uphold spa standards, sanitation, and safety measures. • Participate in spa therapy training and development programs. • Ensure the comfort and well-being of guests during spa treatments. • Provide a welcoming and professional spa experience to all guests. • Operate in a safe and environmentally friendly manner to safeguard the health and safety of guests and colleagues, as well as contribute to environmental conservation. • Adhere to the company’s environmental, health, and safety procedures and policies.