As an Assistant F&B Manager, you play a pivotal role in supporting the Head of Food & Beverage in the short and long-term planning and management of food & beverage operations. Your focus is on achieving customer satisfaction, delivering quality service, and meeting/exceeding financial goals. Key Job Responsibilities: • Evaluate and analyze guest feedback regarding service, products, and promotions, collaborating with the Director of Food & Beverage/Food & Beverage Manager for continuous improvement. • Supervise and coordinate training activities within the Food & Beverage Department in collaboration with the Learning and Development Department. • Review and manage the weekly payroll and overtime sheets for all Food & Beverage outlets, ensuring compliance with established budgets. • Provide guidance to outlet managers on operational requirements and uphold quality standards. • Maintain a visible presence during peak service times, proactively addressing any operational challenges in the outlets. • Collaborate with the Director of Food & Beverage/Food & Beverage Manager on various aspects, including reports, forecasts, budgets, marketing plans, festivals, and special promotions. • Stay informed about competitive trends, new products, and legislative requirements in the industry. • Uphold environmental, health, and safety standards in alignment with organizational policies. • Adhere to the company’s environmental, health, and safety procedures and policies.