JLL empowers you to shape a brighter way. Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people and empowering them to thrive, grow meaningful careers and to find a place where they belong. Whether you’ve got deep experience in commercial real estate, skilled trades or technology, or you’re looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward. Position Overview The Lead Business Systems Analyst is the functional domain lead for client Integrated Workplace Management System (IWMS) implementations on IBM TRIRIGA and Maximo, including Maximo Application Suite (MAS) and Maximo Real Estate and Facilities (MREF). This role is the functional authority on how the platforms should solve a client's real estate and facilities challenges: it sets the solution direction, makes and owns functional design decisions, and directs the business analysts who carry out detailed requirements and testing work. The Lead Business Systems Analyst works directly with client domain leaders and with globally distributed onshore and offshore delivery teams, and is accountable for the quality of all functional deliverables on assigned engagements. Key Responsibilities Domain & Functional Leadership • Serve as the functional authority for IWMS domains on assigned engagements, including space, portfolio, lease administration, maintenance, asset lifecycle, and sustainability. • Lead discovery and solution-visioning sessions with client stakeholders, and define the future-state process and functional solution approach. • Lead fit-gap analysis against TRIRIGA and Maximo out-of-the-box capabilities, and make the call on configure, extend, or change process. • Make and document functional design decisions, favoring configuration-first, upgrade-safe approaches and requiring business justification for any customization. • Resolve complex and cross-domain functional questions that BAs escalate. BA Team Direction & Quality • Direct the work of business analysts on assigned engagements, including scoping and estimating BA effort, assigning work, and setting priorities. • Review and approve requirements, user stories, acceptance criteria, and functional designs produced by the BA team. • Ensure requirements traceability and UAT readiness through oversight of BA deliverables. • Approve UAT entrance and exit criteria and defect severity definitions in partnership with QA and the client. • Set and enforce functional standards, templates, and quality expectations across workstreams. Client Partnership • Serve as the trusted functional advisor to client domain leaders, such as heads of real estate, facilities, and workplace operations. • Advise clients on platform capabilities, limitations, and best practices to inform scope, design, and roadmap decisions. • Facilitate agreement among stakeholders with competing priorities. • Identify functional risks and scope changes early and escalate them with clear options and recommendations. • Present functional recommendations and status to client and JLL project leadership. Solution Design & Integration • Partner with solution architects and technical leads on integrations between TRIRIGA, Maximo, and enterprise systems, including ERP, HRIS, financial systems, IoT platforms, and business intelligence tools. • Own the functional approach to integrations and data migrations, including data ownership, mapping strategy, and validation approach. • Confirm functional readiness for go-live and provide functional direction through cutover and hypercare. Mentorship & Practice Development • Mentor and coach business analysts, building their domain knowledge and client-engagement skills. • Develop reusable domain frameworks, templates, and best practices for the BA practice. • Lead training and knowledge-transfer sessions, including for teams moving from TRIRIGA to MAS and MREF. Required Qualifications • 8+ years of experience in business analysis or business systems analysis, including leading BA work on enterprise system implementations. • 8+ years of hands-on experience with IBM TRIRIGA or Maximo, with working knowledge of the other. • Experience as the functional lead on multiple full-lifecycle implementations, from discovery through go-live and hypercare. • Experience directing the work of other business analysts, including reviewing and approving their deliverables. • Deep expertise in corporate real estate and facilities management domains, including space management, portfolio management, lease administration, maintenance operations, asset lifecycle management, and environmental sustainability. • Expert command of requirements, process design, and UAT practices, with the ability to coach others and judge the quality of their work. • Working knowledge of integration concepts (APIs, web services, data exchange) and SQL for data analysis and validation. • Experience with Agile delivery and work-management tools such as Azure DevOps or Jira. • Clear, confident communication with client stakeholders at all levels. • Experience working with globally distributed delivery teams. Preferred Qualifications • Extensive experience with Maximo Application Suite (MAS), MREF, or TRIRIGA Application Suite (TAS). ServiceNow experience is a big plus. • IIBA CBAP or CCBA certification. • IBM TRIRIGA or Maximo certification. • Familiarity with MAS deployment on Red Hat OpenShift and cloud environments (AWS, Azure, GCP). • Experience on international implementations across multiple regions and regulatory environments. • Bachelor's degree in Information Systems, Computer Science, Engineering, Business Administration, or a related field, or equivalent experience. This position does not provide visa sponsorship. Candidates must be authorized to work in the United States without sponsorship. Expected compensation for this position: 140,000.00 – 190,000.00 USD per year Final compensation packages are determined by various considerations including but not limited to candidate qualifications, location, market conditions, and internal considerations. Location: Remote –Austin, TXJob Tags: If this job description resonates with you, we encourage you to apply, even if you don’t meet all the requirements. We’re interested in getting to know you and what you bring to the table! Personalized benefits that support personal well-being and growth: JLL recognizes the impact that the workplace can have on your wellness, so we offer a supportive culture and comprehensive benefits package that prioritizes mental, physical and emotional health. Some of these benefits include: • 401(k) plan with matching company contributions • Comprehensive Medical, Dental & Vision Care • Paid parental leave at 100% of salary • Paid Time Off and Company Holidays • Early access to earned wages through Daily Pay At JLL, we harness the power of artificial intelligence (AI) to efficiently accelerate meaningful connections between candidates and opportunities. Using AI capabilities, we analyze your application for relevant skills, experiences, and qualifications to generate valuable insights about how your unique profile aligns with the specific requirements of the role you're pursuing. JLL Privacy Notice Jones Lang LaSalle (JLL), together with its subsidiaries and affiliates, is a leading global provider of real estate and investment management services. We take our responsibility to protect the personal information provided to us seriously. Generally the personal information we collect from you are for the purposes of processing in connection with JLL’s recruitment process. We endeavour to keep your personal information secure with appropriate level of security and keep for as long as we need it for legitimate business or legal reasons. We will then delete it safely and securely. For more information about how JLL processes your personal data, please view our Candidate Privacy Statement. For additional details please see our career site pages for each country. For candidates in the United States, please see a full copy of our Equal Employment Opportunity policy here. Jones Lang LaSalle (“JLL”) is an Equal Opportunity Employer and is committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation because of a disability for any part of the employment process – including the online application and/or overall selection process – you may email us at . This email is only to request an accommodation. Please direct any other general recruiting inquiries to our Contact Us page > I want to work for JLL. Pursuant to the Arizona Civil Rights Act, criminal convictions are not an absolute bar to employment. Pursuant to Illinois Law, applicants are not obligated to disclose sealed or expunged records of conviction or arrest. Pursuant to Columbia, SC ordinance, this position is subject to a background check for any convictions directly related to its duties and responsibilities. Only job-related convictions will be considered and will not automatically disqualify the candidate. California Residents only If you are a California resident as defined in the California Consumer Privacy Act (CCPA) please view our Supplemental Privacy Statement which describes your rights and disclosures about your personal information. If you are viewing this on a mobile device you may want to view the CCPA version on a larger device. Pursuant to the Los Angeles Fair Chance Initiative for Hiring Ordinance, JLL will consider for employment all qualified Applicants, including those with Criminal Histories, in a manner consistent with the requirements of applicable state and local laws, including the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records. Accepting applications on an ongoing basis until candidate identified. Originally posted on Himalayas