The Role Our Watertown factory is ramping Cassie from 30 to 80+ robots a month and launching Sonny V2 production in 2027. We're hiring our first Head of Quality to build the function from the ground up. You'll report to our CTO as a peer to the Heads of Manufacturing and Supply Chain, with the authority to hold any shipment that isn't right. This is a builder role. There's no incoming inspection or formal quality system yet. You'll lead root cause yourself at first, then grow a small team around you. What You'll Own • Production quality: incoming, in-process and final quality gates, first-pass yield, and ship-hold authority • Field reliability: RMA, failure analysis, FRACAS and the weekly MRB, with MTBF targets set alongside Engineering • Supplier quality: audits, PPAP and SCARs across our US and Asia supply base, plus qualifying second sources • Quality system: document control, CAPA, product safety certifications (UL/CSA/CE) and ISO 9001 readiness • Data and tools: quality data on our MES (ION) and internal platform (Atlas) that every team trusts • Your team: hire a Quality & Reliability Engineer, US and Asia supplier quality engineers, and a quality systems specialist Your First Year • Zero escapes through the Cassie ramp to 80+ robots a month • A launch quality plan ready for Sonny V2's ramp to 18 robots a day • Every field failure traced to a root cause and a verified fix • Second-source suppliers qualified for drives, PCBAs, robot arms and castings What You Bring • BS or higher in engineering • 8+ years in hardware quality, including 3+ leading quality engineers • You've built a quality function or QMS where none existed • You've personally led 8D/RCA to closure on electromechanical hardware • Supplier quality at scale, including suppliers in Asia • A background in robotics, EV/battery/automotive, or capital equipment • The judgment to stop a shipment, and the relationships to keep teams moving • You manage by data. Bonus if you've built tools other people use. Nice to Have • Lithium battery safety and transport (UN 38.3) • Product safety certification experience (UL/CSA/CE) • ASQ CQE/CRE or Six Sigma Black Belt • Mandarin, or direct work with Chinese suppliers • MES/PLM experience (ION, Arena or similar)