Job Description Lead Optical Engineer Experience-6+Years Location-Gurgaon,Hyderabad About Us Choosing Capgemini means joining a team that ensures seamless connectivity, operational excellence, and superior customer experience through proactive network monitoring and incident management. Be part of a collaborative environment where you can build your expertise in Telecom and ISP operations while supporting critical network and service platforms. Key Responsibilities • Monitor and manage DWDM, Optical Transport, and Fiber network alarms. • Perform fault isolation, troubleshooting, and restoration activities. • Execute maintenance activities and change implementations. • Coordinate with field teams and vendors during outages. • Handle incidents, service requests, and customer escalations. • Maintain accurate ticket documentation and operational records. • Support 24x7 NOC operations and bridge calls during major incidents.  Mandatory Technical Skills   • Optical networking fundamentals (DWDM, ROADM, OTN)-any one is fine • NMS/EMS monitoring tools. • Incident and change management processes. • Strong troubleshooting and communication skills. What you'll love about working here • We offer a range of career paths and internal opportunities within Capgemini group. • At Capgemini, you can work on cutting-edge projects in tech and engineering with industry leaders or create solutions to overcome societal and environmental challenges. Job Description - Grade Specific Focus on Industrial Operations Engineering. Fully competent in own area. Acts as a key contributor in a more complexor critical environment. Proactively acts to understand and anticipates client needs. Manages costs and profitability for a work area. Manages own agenda to meet agreed targets. Develop plans for projects in own area. Looks beyond the immediate problem to the wider implications. Acts as a facilitator, coach and moves teams forward.