Sales, Marketing and Global Services (SMGS) AWS Sales, Marketing, and Global Services (SMGS) is responsible for driving revenue, adoption, and growth from the largest and fastest growing small- and mid-market accounts to enterprise-level customers including public sector. The AWS Global Support team interacts with leading companies and believes that world-class support is critical to customer success. AWS Support also partners with a global list of customers that are building mission-critical applications on top of AWS services. As a member of the SMGS Planning Tools team, you will shape the AWS business's direction as a whole. You will build greenfield solutions from the ground up while using native AWS services and frameworks. The right candidate will have a robust system delivery background, well-rounded technical knowledge, and demonstrated experience working on large scale projects. The candidate must be customer-obsessed, have strong analytical and communication skills, and passionate about learning new technologies. You will work with software development engineers to understand features and technical implementation. You will also work with groups such as product management, UX designers to understand customer usage models and develop test plans and suites that approximate real-world environments and regression tests driving the software development process toward quality-centric methodologies. You will develop automated tests to help fasten testing cycles and release faster to our customers. In this role, you will be responsible to deliver manual/automated solutions to test customer facing features. This position may be based in Seattle (WA), Dallas (TX), or Herndon (VA). Relocation offered for US residents only. Key job responsibilities Test Planning and Strategy: Developing comprehensive test plans and strategies based on project requirements, ensuring all aspects of the application are covered. Test Case Development: Designing, writing, and maintaining detailed, comprehensive, and well-structured test cases. Test Execution: Executing test cases (both manual and automated) and ensuring software quality across various stages of the software development lifecycle. Defect Identification and Reporting: Identifying, documenting, and tracking defects using bug tracking tools, and working closely with the development team to resolve them. Automation Development: Writing and maintaining automated test scripts using appropriate tools and frameworks to increase test coverage and efficiency. Continuous Improvement: Continuously identifying and implementing process improvements to enhance the testing process and improve product quality. Collaboration and Communication: Collaborating with cross-functional teams, including developers, product managers, and other stakeholders, to ensure quality standards are met. Performance and Load Testing: Conducting performance, scalability, and load testing to ensure the application can handle the expected load. Test Environment Management: Setting up, maintaining, and managing test environments to ensure they reflect production environments as closely as possible. Risk Assessment and Mitigation: Assessing risks associated with releases and working on strategies to mitigate them, ensuring minimal impact on production environments. About the team About AWS Diverse Experiences AWS values diverse experiences. Even if you do not meet all of the qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying. Why AWS? Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses. Inclusive Team Culture Here at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness. Mentorship & Career Growth We’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional. Work/Life Balance We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud. AWS Sales, Marketing, and Global Services (SMGS) is responsible for driving revenue, adoption, and growth from the largest and fastest growing small- and mid-market accounts to enterprise-level customers including public sector. The AWS Global Support team interacts with leading companies and believes that world-class support is critical to customer success. AWS Support also partners with a global list of customers that are building mission-critical applications on top of AWS services. Basic qualifications - 4+ years of quality assurance engineering experience - Experience in automation testing - Experience as QA lead on medium to large sized projects - Bachelor's degree, or 5+ years of integration, testing and automation experience Preferred qualifications - Experience with at least one automated test framework like Selenium or Appium - Experience in gathering test requirements to create detailed test plans and defining quality metrics to measure product quality - Master's degree or above in computer science or equivalent, or 2+ years of quality assurance engineering experience Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status. Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner. The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave. Learn more about our benefits at https://amazon.jobs/en/benefits. USA, TX, Dallas - 113,900.00 - 160,000.00 USD annually USA, VA, Herndon - 113,900.00 - 160,000.00 USD annually USA, WA, Seattle - 113,900.00 - 160,000.00 USD annually