Working at Atlassian Atlassians can choose where they work – whether in an office, from home, or a combination of the two. That way, Atlassians have more control over supporting their family, personal goals, and other priorities. This is a remote position. To help our teams work together effectively, this role requires you to be located in India. We are seeking a Senior Machine Learning Engineer to join our team, dedicated to developing innovative solutions to make AI services responsible (Responsible AI). You will join the Responsible AI (RAI) & AI Safety engineering team. We are responsible for building, operating, and advancing the centralized AI safety, content moderation, and guardrail platforms powering Atlassian Intelligence and Rovo. Our systems run inline and asynchronously across high-throughput production workloads, detecting and mitigating jailbreaks, prompt injection, harmful content, bias, and policy violations while preserving latency and user experience. We partner closely with Product Engineering, Central AI Platform, AI Gateway, Legal, and Trust teams to deliver safety systems that scale globally. We have teams in the USA, Australia, New Zealand, and this will be our expansion to India. This team is responsible for building solutions and operating mature platforms to improve the entire company's security and trust & safety posture. If you are passionate about improving security, trust & safety, and combating abuse, this role presents a unique opportunity to make a meaningful impact! Responsibilities At Atlassian, a Machine Learning Engineer (MLE) is responsible for building, training, evaluating, and deploying machine learning models into production systems at scale. The role sits at the intersection of software engineering and data science, requiring production-grade code to turn research prototypes into real-world systems like search ranking, recommendations, and GenAI platforms. What You’ll Do • Design & Productionize Safety Models: Architect, train, fine-tune, and deploy ML/LLM-based guardrail and moderation models (text, multi-modal, and code) to safeguard user inputs and model outputs across Atlassian products. • Build Robust Evaluation & Benchmarking: Design offline and online evaluation frameworks, adversarial test suites (red-teaming), and LLM-as-a-judge pipelines to measure precision, recall, false-positive rates, and robustness against model drift. • Optimize for Real-Time Serving: Work at the intersection of model accuracy and low latency (P50/P99 targets) to deliver cost-effective, high-throughput safety filtering integrated with our central AI Gateway and inference layers. • Combat Emerging Threats: Research and build defenses against adversarial prompts, jailbreaks, data leakage, hallucinations, and unauthorized tool-calling behaviors in agentic systems. • Drive Global Compliance & Governance: Support technical readiness for enterprise standards and emerging AI regulations (e.g., EU AI Act, ISO 42001 / AIMS, FedRAMP) through verifiable safety controls, audit logging, and watermarking capabilities. • Collaborate & Mentor: Partner with engineering managers, staff engineers, data scientists, and product managers to steer technical strategy; provide code/design reviews and mentor junior engineers across the team. Qualifications Your background • Bachelor’s or Master’s degree in Computer Science, Machine Learning, Data Science, or a related quantitative field, with 7+ years of industry experience building and deploying machine learning systems in production. • Deep hands-on experience with modern NLP and LLM techniques, transformer architectures, prompt engineering, fine-tuning (e.g., PEFT/LoRA), and model alignment. • Proficiency in Python (and familiarity with Kotlin, Java, or Go) with a track record of writing clean, testable, and performant production-grade code. • Proven experience constructing rigorous evaluation pipelines, benchmarking datasets, and managing precision/recall trade-offs for high-consequence classification or safety systems. • Expertise at telling stories with data and familiarity with at least one visualization tool (e.g. Tableau, R-Shiny, Microstrategy, SAP Business Objects, Looker, etc.) • Experience deploying and scaling ML services in cloud environments (AWS / GCP) using containerized platforms (Kubernetes/Docker) and distributed data processing frameworks (Spark, SQL). • Strong analytical problem-solving skills, ability to navigate ambiguity, and clear communication skills to articulate ML trade-offs to technical and non-technical stakeholders. • An agile development mindset focused on constant iteration, solving problems from first principles, and navigating ambiguity. It's great, but not required, if you have • Experience specifically in Trust & Safety, Content Moderation, or AI Red-Teaming / Adversarial Robustness. • Hands-on experience optimizing inference engines (e.g., Triton Inference Server, vLLM, TensorRT-LLM) or model quantization techniques for low-latency serving. • Familiarity with AI governance frameworks, content provenance/watermarking, or regulatory compliance standards (e.g., EU AI Act, NIST AI RMF, ISO 42001). • Experience with large-scale streaming pipelines (e.g., Kafka, Kinesis) or graph-based entity systems. Benefits & Perks Atlassian offers a wide range of perks and benefits designed to support you, your family and to help you engage with your local community. Our offerings include health and wellbeing resources, paid volunteer days, and so much more. To learn more, visit go.atlassian.com/perksandbenefits. About Atlassian At Atlassian, we're motivated by a common goal: to unleash the potential of every team. Our software products help teams all over the planet and our solutions are designed for all types of work. Team collaboration through our tools makes what may be impossible alone, possible together. We believe that the unique contributions of all Atlassians create our success. To ensure that our products and culture continue to incorporate everyone's perspectives and experience, we never discriminate based on race, religion, national origin, gender identity or expression, sexual orientation, age, or marital, veteran, or disability status. All your information will be kept confidential according to EEO guidelines. To provide you the best experience, we can support with accommodations or adjustments at any stage of the recruitment process. Simply inform our Recruitment team during your conversation with them. To learn more about our culture and hiring process, visit go.atlassian.com/crh. In line with local law, identity verification (which may include use of biometric data) is a condition of employment with Atlassian for employment fraud purposes.