Responsibilities Pre-Sales & Technical Enablement • Partner with Sales teams to understand customer requirements and design tailored automation and AI-based solutions • Deliver product demonstrations, proof-of-concepts (POCs), and technical presentations • Lead technical discovery sessions and contribute to solution architecture and integration planning • Support technical validation activities throughout the sales cycle Solution Design & Delivery • Translate business requirements into scalable and maintainable technical solutions • Collaborate with Engineering and Implementation teams during onboarding and deployment phases • Provide technical guidance and troubleshooting support during key customer engagements Customer Engagement & Advisory • Build trusted relationships with customers as a technical advisor • Help customers navigate technical challenges and identify potential risks proactively • Support strategic customer discussions and escalations when needed Cross-Functional Collaboration • Work closely with Product, Engineering, Sales, and Customer Success teams to improve solution delivery and customer experience • Contribute to technical documentation, enablement materials, and internal training resources • Share customer feedback to support product and process improvements Industry & Technology Awareness • Stay informed on AI, automation, cloud technologies, and enterprise software trends • Participate in webinars, industry events, and knowledge-sharing initiatives • Help position the company as a trusted technology and solutions partner Requirements • Bachelor’s degree in Computer Science, Engineering, Business, or a related field • 5+ years of experience in Solutions Engineering, Pre-Sales, Technical Consulting, or similar customer-facing technical roles • Experience with voice technologies, customer interaction platforms, or workflow automation solutions • Strong understanding of enterprise systems, APIs, integrations, and cloud environments • Ability to explain complex technical concepts to both technical and non-technical audiences • Native-level or highly fluent Polish and English language skills • Strong communication, presentation, and stakeholder management skills • Comfortable working in fast-paced, high-growth environments with multiple priorities Preferred Qualifications • Experience with CRM platforms or pre-sales tools • Familiarity with cloud platforms such as AWS, Azure, or Google Cloud • Knowledge of automation workflows, APIs, or integration frameworks • Experience supporting enterprise-scale implementations and customer success initiatives What We Offer • Opportunity to join a fast-growing technology company focused on AI and automation • High-impact role working on enterprise-level solutions • Collaborative international team environment with strong cross-functional exposure • Competitive compensation and career growth opportunities • Open, supportive culture with flat hierarchies and direct collaboration across teams • Flexible hybrid working environment