Are you passionate about improving the quality of healthcare? Are you ready to leverage your talents to make healthcare better for everyone? Do you want the opportunity to give back to your community? Do you want to have fun at work?   Then join the growing team at Health Services Advisory Group (HSAG) that is transforming the delivery of healthcare in the United States! Summary  Under general direction of the Executive Director or Vice President, Medicaid Services, this position provides strategic and operational leadership for an assigned west coast region portfolio of Medicaid Services external quality review (EQR) contracts, state customers, and programs. The Director is accountable for contract performance, customer satisfaction, budget management, quality and timeliness of deliverables, workforce planning, and staff development. The position serves as a liaison between a state and project that leads to support cross-functional initiatives and EQR tasks; supports business development and proposal activities; and translates EQR strategy into effective deliverables. The Director provides leadership and guidance to project managers, and other assigned staff and serves as a senior point of contact for state customers and internal partners.  Essential Competencies, Duties and Responsibilities  Provide strategic oversight for an assigned portfolio of Medicaid Services EQR contracts, ensuring alignment with contract requirements and applicable state and federal requirements.  Work Environment The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this position.  Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.   Disclaimer This is not necessarily an exhaustive list of all responsibilities, skills, duties, requirements, efforts or working conditions associated with the position. While this is intended to be an accurate reflection of the current position, management reserves the right to revise the position or to require that other or different tasks be performed when circumstances change (e.g., emergencies, changes in personnel, work load, rush jobs requiring non-regular work hours, or technological developments). HSAG is an EEO Employer of Veterans protected under Section 4212. If you have special needs and require assistance completing our employment application process, please feel free to contact us. EOE M/F/Veteran/Disability