Tower Research Capital is a leading quantitative trading firm founded in 1998. Tower has built its business on a high-performance platform and independent trading teams. We have a 25+ year track record of innovation and a reputation  for discovering unique market opportunities. Tower is home to some of the world’s best systematic trading and engineering talent. We empower portfolio managers to build their teams and strategies independently while providing the economies of scale that come from a large, global organization.  Engineers thrive at Tower while developing electronic trading infrastructure at a world class level. Our engineers solve challenging problems in the realms of low-latency programming, FPGA technology, hardware acceleration and machine learning. Our ongoing investment in top engineering talent and technology ensures our platform remains unmatched in terms of functionality, scalability and performance. At Tower, every employee plays a role in our success. Our Business Support teams are essential to building and maintaining the platform that powers everything we do — combining market access, data, compute, and research infrastructure with risk management, compliance, and a full suite of business services. Our Business Support teams enable our trading and engineering teams to perform at their best. At Tower, employees will find a stimulating, results-oriented environment where highly intelligent and motivated colleagues inspire each other to reach their greatest potential. Responsibilities • Gathering requirements, installing, configuring, and troubleshooting equipment in our data centers • Coordinating with local and remote teams to troubleshoot technical issues and manage connectivity • Managing servers, particularly after bringing a server up following installation • Supporting the lifecycle process of our physical server, network, and other IT infrastructure components • Performing physical installation and maintenance of server and network components in our data centers • Monitoring and reporting on technical project progress while tracking project deliverables • Keeping data centers and shared spaces clean and well organized • Coordinating with the global data center team, leveraging global data center documentation and best practices, suggesting areas of process improvement, and updating and maintaining documentation • Managing equipment orders, returns, shipments, and general inventory of the firm’s entire APAC infrastructure • Automating day-to-day operational tasks  • Troubleshooting hardware faults and coordinating the RMA process with suppliers • Handling incoming/outgoing shipments and deliveries • Managing physical and administrative aspects of hardware inventory and component stock levels • Creating and maintaining technical documentation of our physical infrastructure and related processes  Qualifications • Strong communication skills and fluency in English and Mandarin • An understanding of data center management and layout (power, cooling, cabling) • A basic understanding of networking and systems concepts (circuits, IP routing, consoles, networking) • A basic knowledge of Linux  • Basic hands-on knowledge of SSH, NFS, DNS, DHCP, and LDAP • Experience making and running patch cables (cat5e) • Experience working with fiber optic cables, including the inspecting, cleaning, and testing of these cables  • Basic shell scripting or cloud exposure will be an advantage for this role • Basic knowledge of Cisco systems (preferred) • Technical inventory management experience (preferred)  Candidates should also be: • Self-motivated with a strong passion for technology • Able to work flexible hours when required (including late nights and weekends in order to access data centers and coordinate with Systems team) • Highly analytical with strong attention to detail • Able to travel regionally and internationally, especially to countries across Asia • Able to lift 60 pounds Benefits  Tower’s headquarters are in the historic Equitable Building, right in the heart of NYC’s Financial District and our impact is global, with over a dozen offices around the world.  At Tower, we believe work should be both challenging and enjoyable. That is why we foster a culture where smart, driven people thrive – without the egos. Our open concept workplace, casual dress code, and well-stocked kitchens reflect the value we place on a friendly, collaborative environment where everyone is respected, and great ideas win. Our benefits include: • Generous paid time off policies • Savings plans and other financial wellness tools available in each region • Hybrid working opportunities • Free breakfast, lunch and snacks daily  • In-office wellness experiences and reimbursement for select wellness expenses (e.g., gym, personal training and more)  • Company-sponsored sports teams and fitness events (JPM Corporate Challenge, Cycle for Survival, Wall Street Rides FAR and more) • Volunteer opportunities and charitable giving  • Social events, happy hours, treats and celebrations throughout the year • Workshops and continuous learning opportunities At Tower, you’ll find a collaborative and welcoming culture, a diverse team and a workplace that values both performance and enjoyment. No unnecessary hierarchy. No ego. Just great people doing great work – together. Tower Research Capital is an equal opportunity employer.