COMPANY OVERVIEW KKR is a leading global investment firm that offers alternative asset management as well as capital markets and insurance solutions. KKR aims to generate attractive investment returns by following a patient and disciplined investment approach, employing world-class people, and supporting growth in its portfolio companies and communities. KKR sponsors investment funds that invest in private equity, credit and real assets and has strategic partners that manage hedge funds. KKR’s insurance subsidiaries offer retirement, life and reinsurance products under the management of Global Atlantic Financial Group. References to KKR’s investments may include the activities of its sponsored funds and insurance subsidiaries. POSITION OVERVIEW We are seeking a collaborative and driven professional to help shape and advance the electronic business capabilities and data interfaces supporting our growing annuity business. This role will work cross-functionally with operations, sales, industry partners, TPAs, and key vendors to deliver scalable automation solutions, strengthen platform connectivity, and improve the overall quality and efficiency of business processes. The ideal candidate brings a blend of annuity industry knowledge, technology fluency, and quality assurance experience, with the ability to translate business needs into practical, strategic solutions. RESPONSIBILITIES: • Manage and execute updates to processes required for day-to-day support of business • Research and remediation of process breaks including communication, testing and deployment • Create and review business requirements and user stories to ensure complete and accurate development and testing • Support the development of industry-standard distribution automation solutions across Global Atlantic’s annuity policy administration platforms • Serve as a strategic partner to operations teams supporting annuity business lines • Collaborate with TPAs and external partners to define, enhance, and implement automation capabilities aligned to industry standards • Provide subject matter expertise on B2B-supported services for internal stakeholders and project teams, including capability reviews, impact assessments, and strategic recommendations • Lead and represent project initiatives across cross-functional teams and external partners • Develop and maintain effective testing strategies, procedures, and documentation • Lead external testing resources to successfully complete test scenarios for all stages of project testing including initial review, pre-production, and end to end testing with internal and external partners • Identify, document, and analyze testing results, defects, and usability issues, and partner with stakeholders to drive resolution • Contribute to the development, continuous improvement, and automation of quality assurance standards, best practices, and internal processes QUALIFICATIONS • Bachelor’s degree or equivalent combination of education and relevant experience • 3 + years of experience in the annuity insurance industry within operations, technology, or a related function • Experience with annuity industry-standard operational technologies, such as DTCC, ACORD, and IRI is preferred • Understanding of business and operational workflows related to annuity products • Ability to work both independently and collaboratively in a team environment, contributing as both a leader and partner • Demonstrated adaptability, strong work ethic, and high degree of integrity, accountability, and professionalism • Strong analytical, problem-solving, and critical-thinking skills • Working knowledge of Agile methodologies and JIRA • Familiarity with AI tools including Chat GPT and Claude • Familiarity with XML and JSON • Excellent written and verbal communication skills • Highly organized with strong attention to detail This is the expected annual base salary range for this position. Actual salaries may vary based on factors, such as skill, experience, and qualification for the role. Employees may be eligible for a discretionary bonus, based on factors such as individual and team performance. Base Salary $80,000 to $100,000 KKR is an equal opportunity employer.  Individuals seeking employment are considered without regard to race, color, religion, national origin, age, sex, marital status, ancestry, physical or mental disability, veteran status, sexual orientation, or any other category protected by applicable law. KKR will provide reasonable accommodations as required by applicable federal, state, and/or local laws. Individuals seeking an accommodation for the application or interview process should email Benefits@kkr.com. Emails sent for unrelated issues, such as following up on an application, will not receive a response. If you are a qualified individual with a disability or a disabled veteran, you may request a reasonable accommodation if you are unable or limited in your ability to use or access https://www.kkr.com/careers because of your disability. You can request reasonable accommodations by sending an email to Benefits@kkr.com. Only emails left for this purpose will be returned. Massachusetts Applicants: It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability. This notice applies only to applicants and employees who work or will work in Massachusetts, in accordance with applicable state law.