WE’RE ON A MISSION TO BACK THE UK’S SMALL BUSINESSES LIKE NO ONE ELSE 🚀 Small businesses are the backbone of the economy, and we’re here to help them win. We’ve built a platform that uses clever data to get them the funding they need in minutes, not weeks. At Funding Circle, we have the restless energy of a fintech start-up with the stability of a public company. It’s a unique mix that gives Circlers the autonomy to take ownership and the scale to make an impact that truly counts. We’re a high-performing team that chooses to lift each other up. We challenge, we champion, and we have each other’s backs - because we know that when we stand together, we move faster and build better. The impact is real: Last year alone, the businesses on our platform generated £7.2bn for the UK economy 📈 Come and join a mission that matters! [Read our Impact Report https://www.fundingcircle.com/uk/impact] | [See our Trustpilot https://uk.trustpilot.com/review/fundingcircle.com] THE ROLE ⚡ 📍 London (Hybrid) | 🤝 3 days in the office | 💰 Competitive Salary + Benefits Joining our newly expanded Marketing Technology & Operations team, you will unlock new capabilities for the Marketing department and CRM team using a suite of best-in-class, no-code/low-code marketing platforms and agentic AI solutions. - Act as an independent platforms expert for the Marketing domain collaborating with engineering teams to steer technical solution design and co-work on implementations - Roll out new platform features and enable adoption by self-service users incorporating them into new campaigns and operational processes - Use agentic AI tooling to automate structured tasks and remove delivery bottlenecks - Build and maintain scalable, low-code data pipelines between marketing platforms, data sources and reporting tools - Monitor and own the health of platforms: identify and mitigate risks, issues or control weaknesses, create accessible documentation, and support views of data and system reliability WHAT WE’RE LOOKING FOR 🌱 We value deep expertise, but a growth mindset and good energy are what really make our team click. We’re a group that chooses to lift each other up and think smart every day. - At least 4 years as an administrator/superuser of enterprise-level marketing systems - ideally a marketing automation platform (e.g. Braze, Iterable, Adobe Campaign) or customer data platform (e.g. Twilio Segment, Hightouch) - Comfort working on or around data integrations in frontend and backend contexts - Passionate about novel, multi-disciplinary problem-solving - you enjoy working with evolving technologies, bridging domains of expertise, and can demonstrate your success in solving for commercial objectives. - Experience with operations incorporating AI/agentic workflows, or use of AI agents inside marketing platforms - Comfort with complex spreadsheets or smartsheets using Excel/G-Sheet formulas - Excellent stakeholder communication skills and an enthusiasm for collaboration with both technical and non-technical colleagues Skills we’d love to see: - Familiarity working with real-time data flows and event-driven decision-making in marketing platforms - Familiarity with common platform integration methods (website tag managers, API authentication, retry/error handling, JSON, webhooks) - Ability to interpret and edit JavaScript/Python code, and comfort articulating and discussing technical requests to engineers - Familiarity working with or around “big data”, using tools like AWS Athena, SQL/dbt - Experience working in the financial sector or another regulated industry We’re building a place where everyone truly feels they belong. Even if your past experience doesn't align perfectly with every requirement, we'd still love to hear from you. WHY JOIN US? 💜 We back you to build an incredible career and by joining us, you'll be part of one of The Sunday Times Best Companies to Work For 2026! As a flexible-first employer, we use a "best of both" approach. We’ll see you in our London office to collaborate – with barista coffee and subsidised Just Eat lunches on us! Our Circler Proposition focuses on five areas: - Flexibility: We provide a benefit allowance you can tailor to your own life and family. - Health: This includes private medical and dental, health assessments, and access to a digital GP. - Wealth: We offer life assurance, share schemes, and financial coaching. - Development: You get a dedicated annual learning allowance to help you level up. - Lifestyle: We have electric car and cycle-to-work schemes, plus season ticket loans. We also have award-winning parental leave policies. We're here to support you through the big life moments, from fertility treatments to new additions to the family. READY TO JOIN A MISSION THAT MATTERS? WE’D LOVE TO CHAT!