The ACLU seeks an Undergraduate Information Technology Intern in the Information Technology Department of the ACLU’s National office in New York City. This internship is a full-time, hybrid role. Qualifying applicants must currently be matriculated undergraduate students or an equivalent combination of education and/or experience and must be based in the U.S. for the entire duration of the internship. The Team: The Information Technology (IT) department provides technology-based services and support for a more than 600-person National staff at our New York, Washington D.C., San Francisco, the Dakotas, Puerto Rico and Durham offices, including staff based in remote locations, and Affiliate offices nationwide that participate in the Affiliate Technology Services program. ACLU IT support staff ensures that business critical services are available to all staff. What You’ll Do: Reporting to the Affiliate Technology Services (ATS), Program Manager, the Information Technology Interns will work closely with affiliate operations staff other designated IT team members, and IT-adjacent stakeholder departments (e.g., Information Security, Data Governance & Privacy, ASNI). This internship is an opportunity to contribute to process improvement and organizational technology projects that provide necessary support and infrastructure to empower the larger organization’s goal of protecting the liberties that define our democracy. You'll work with a cross-functional group of Analysts, Managers, and Engineers to research, design, test, and deliver technical improvements and systems-based solutions that will continue to drive ACLU’s work. Specifically, the IT Intern will support our ATS program in recurring, operational cadences and strategic initiatives that include digital records management, data curation and quality control, project management, and customer relationship management, culminating in durable technical solutions that support program growth and increase value to cross-functional stakeholders.     Your Day to Day • Co-create: Co-design and update workflow procedures and processes related to monthly billing reconciliations (automated and manual), user audits, account analytics, and program metrics. • Build: Curate, model, design, test, implement, and operationalize a customer relationship management database that centralizes points of contact, account profiles and preferences, site architecture, infrastructure requirements and setup, and other operationally relevant metadata.  • Document: Write detailed technical specifications and documentation for all assigned work processes, technical solutions, and user-facing communications. • Test: Perform Quality Assurance and in-development testing for operational systems and processes. • Train: Support the ACLU IT Team on organization-wide trainings for non-technical users focused on enterprise application best practices and security compliance. What You’ll Bring: • A proactive, systems-first, analytical, creative problem-solving mindset with exceptional communication and documentation skills for technical and non-technical audiences  • Exceptional research ability on technical matters including emerging tech, cybersecurity, digital accessibility, and comparative analyses on related cloud-based enterprise platforms and business applications • Demonstrated ability to work independently and as part of a team • Create professional, publish-ready, story-telling PowerPoint presentations that synthesize complex technical information into easy-to-consume decks, leveraging best practices in human-centered, infographics, and accessible digital graphic design principles • Knowledge of networking fundamentals (DNS, DHCP, VPN) and understanding and/or experience with customer relational database management principles and best practices would be helpful Future ACLU-ers Will: • Be committed to advancing the mission of the ACLU • Center and embed the principles of equity, inclusion and belonging in their work by demonstrating commitment to diversity with an approach that respects and values multiple perspectives • Be committed to work collaboratively and respectfully toward resolving obstacles and conflict Internship Logistics: • Location: Our internship program offers a limited number of remote or hybrid intern positions. This internship is a full-time, hybrid and based in our New York City office. • Time Commitment: Full-time (35 hours/week) • Internship Duration: Full-time internships span 10 consecutive weeks. This internship has a start date of: January 11th or January 25th, 2027 • Stipend: A stipend is available for students who are lawfully authorized to work. Arrangements can be made with educational institutions for work/study or course credit. • Below is the stipend rate: • $20/hr for undergraduate students or equivalent experience Why the ACLU: For over 100 years, the ACLU has worked to defend and preserve the individual rights and liberties guaranteed by the Constitution and laws of the United States. Whether it’s ending mass incarceration, achieving full equality for the LGBTQ+ community, establishing new privacy protections for our digital age, or preserving the right to vote or the right to have an abortion, the ACLU takes up the toughest civil liberties cases and issues to defend all people. Our Commitment to Accessibility, Equity, Diversity and Inclusion    Accessibility, equity, diversity, and inclusion are core values of the ACLU and central to our work to advance liberty, equality, and justice for all. For us diversity, equity and inclusion are not just check-the-box activities, but a chance for us to make long-term meaningful change. We are a community committed to learning and growth, humility and grace, transparency and accountability. We believe in a collective responsibility to create a culture of belonging for all people within our organization – one that respects and embraces difference; treats everyone equitably; and empowers our colleagues to do the best work possible. We are as committed to anti-oppression and anti-racism internally as we are externally. Because whether we’re in the courts or in the office, we believe ‘We the People’ means all of us.   With this commitment in mind, we strongly encourage applications from all qualified individuals without regard to race, color, religion, gender, sexual orientation, gender identity or expression, age, national origin, marital status, citizenship, disability, veteran status and record of arrest or conviction, or any other characteristic protected by applicable law.   To maintain the integrity of our assessment process, please refrain from using AI-powered chatbots, search engines, or real-time assistance tools to generate your CV, cover letter or writing sample (if required). We want to better understand your individual skills and thought processes. If you require AI tools or other assistive technology as a reasonable accommodation due to a disability, please complete the Accommodation Request Form so that we can support an accessible and equitable experience. If you are selected for an interview, you will receive additional information regarding how to request an accommodation for the interview process. In order to be considered for this position, all candidates must formally submit an application. The ACLU does not accept unsolicited calls or emails from candidates regarding their application status.